000 00402nam a2200157Ia 4500
082 _a658.562
_bH311.IP
100 _aHarrington, H. James
245 _aThe improvement process; how America's leading companies improve quality
_b
260 _aNew York
_bMcGraw-Hill
_c1987
300 _axv, 239p. Index, Bibl.
500 _a
690 _a
700 _a
964 _a
_b
_c
_d
_e
_f
_g
921 _a10272
999 _c10272
_d10272