| 000 | 00405nam a2200169Ia 4500 | ||
|---|---|---|---|
| 082 |
_a658.562 _bOa11.TQ |
||
| 100 | _aOakland, John S. | ||
| 245 |
_aTotal quality management; the route to improving performance _b |
||
| 250 | _a2nd. | ||
| 260 |
_aOxford _bHeinemann _c1993 |
||
| 300 | _ax, 463p. Index, Appendix | ||
| 500 | _a | ||
| 690 | _a | ||
| 700 | _a | ||
| 964 |
_a _b _c _d _e _f _g |
||
| 921 | _a10362 | ||
| 999 |
_c10362 _d10362 |
||