| 000 | 00354nam a2200157Ia 4500 | ||
|---|---|---|---|
| 082 |
_a658.562 _bR788.QQ |
||
| 100 | _aRosander, A. C. | ||
| 245 |
_aQuest for quality in services _b |
||
| 260 |
_aWisconsin _bASQ Quality Press _c1989 |
||
| 300 | _aix, 568p. Index | ||
| 500 | _a | ||
| 690 | _a | ||
| 700 | _a | ||
| 964 |
_a _b _c _d _e _f _g |
||
| 921 | _a10371 | ||
| 999 |
_c10371 _d10371 |
||