000 00516nam a2200169Ia 4500
082 _a658.562
_bW198.TQ
100 _aWaller, Jenny and Others
245 _aThe TQM toolkit; a guide to practical techniques for total quality management
_b
_cBy Jenny Waller, Derek Allen and Andrew Burns
260 _aLondon
_bKogan Page
_c1995
300 _axvii, 263p. Index
500 _a
690 _a
700 _aAllen, Derek ; jt. auth.
700 _aBurns, Andrew ; jt. auth.
964 _a
_b
_c
_d
_e
_f
_g
921 _a10399
999 _c10399
_d10399