| 000 | 00468nam a2200169Ia 4500 | ||
|---|---|---|---|
| 020 | _a1574443259 | ||
| 082 |
_a658.568 _bEh33.TS |
||
| 100 | _aEhrlich, Betsi Harris | ||
| 245 |
_aTransactional six sigma and lean servicing; leveraging manufacturing concepts to achieve world class service _b |
||
| 260 |
_aBoca Raton _bSt. Lucie Press _c2002 |
||
| 300 | _a271p. Bibl. Index. | ||
| 500 | _a | ||
| 690 | _a | ||
| 700 | _a | ||
| 964 |
_a _b _c _d _e _f _g |
||
| 921 | _a22397 | ||
| 999 |
_c22397 _d22397 |
||