000 00477nam a2200169Ia 4500
020 _a0415222729
082 _a658.562
_bAn635.UM
100 _aAntony, Jiju and Preece, David
_d eds.
245 _aUnderstanding, managing and implementing quality
_bframeworks, techniques and cases
260 _aLondon
_bRoutledge
_c2002
300 _axxii, 232p. Bibl. Index.
500 _a
690 _a
700 _aPreece, David ; jt. ed.
964 _a
_b
_c
_d
_e
_f
_g
921 _a23494
999 _c23494
_d23494