000 00511nam a2200169Ia 4500
020 _a9781563273513
082 _a658.5
_bM381.KE
100 _aMartin, Karen and Osterling, Mike
245 _aThe kaizen event planner
_bachieving rapid improvement in office, service, and technical environments
260 _aNew York
_bProductivity Press
_c2007
300 _axvi, 223p. Bibl. Index.
_e1 CD
500 _a
690 _a
700 _aOsterling, Mike ; jt. auth.
964 _a
_b
_c
_d
_e
_f
_g
921 _a29997
999 _c29997
_d29997