000 00540nam a2200193Ia 4500
020 _a9780070601321
082 _a658.4012
_bC885.BS
100 _aCrager, John and others
245 _aBalanced scorecard
_ba guide for your journey to best-pactice processes
260 _aNew Delhi
_bTata McGraw-Hill
_c2005
300 _ax, 96p.
490 _aAPQC'S passport to success series
500 _a
690 _a
700 _aHubert, Cindy ; jt. auth.
700 _aO'Kane, Mike ; jt. auth.
964 _a
_b
_c
_d
_e
_f
_g
921 _a32192
999 _c32192
_d32192