Improving service quality; achieving high performance in the public and private sectors (Record no. 10347)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00422nam a2200157Ia 4500 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Item number | M637.IS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Milakovich, Michael E. |
| 245 ## - TITLE STATEMENT | |
| Title | Improving service quality; achieving high performance in the public and private sectors |
| Remainder of title | |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Florida |
| Name of publisher, distributor, etc. | St. Lucie Press |
| Date of publication, distribution, etc. | 1995 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 258p. Index, Bibl. |
| 500 ## - GENERAL NOTE | |
| General note | |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | |
| 964 ## - | |
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| 921 ## - | |
| -- | 10347 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ISID | ISID | 11/09/1998 | 658.562 M637.IS | DP22883 | 14/02/2019 | 14/02/2019 | Book |