Transactional six sigma and lean servicing; leveraging manufacturing concepts to achieve world class service (Record no. 22397)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00468nam a2200169Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1574443259 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.568 |
| Item number | Eh33.TS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ehrlich, Betsi Harris |
| 245 ## - TITLE STATEMENT | |
| Title | Transactional six sigma and lean servicing; leveraging manufacturing concepts to achieve world class service |
| Remainder of title | |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boca Raton |
| Name of publisher, distributor, etc. | St. Lucie Press |
| Date of publication, distribution, etc. | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 271p. Bibl. Index. |
| 500 ## - GENERAL NOTE | |
| General note | |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | |
| 964 ## - | |
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| 921 ## - | |
| -- | 22397 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ISID | ISID | 13/11/2002 | RABA | 339117.60 | 658.568 Eh33.TS | DP25537 | 14/02/2019 | 14/02/2019 | Book | Ord num:6315; Ord dt:2002-11-08 |