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Total quality service; how organizations use it to create a competitive advantage

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Material type: Text

TextPublication details: Scarborough Prentice-Hall 1992Description: xii, 258p. AppendixSubject(s):

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	ISID	658.562 B879.TQ (Browse shelf(Opens below))	Available		DP22540

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