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High value, low cost; how to create profitable customer delight

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Material type: Text

TextSeries: Financial timesPublication details: London Pitman 1994Description: xii, 267p. IndexSubject(s):

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	ISID	658.834 P732.HV (Browse shelf(Opens below))	Available		DP22520

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